Frequently Asked Questions


1. What types of spaces do you clean?

We specialize in commercial spaces including offices, medical suites, retail stores, co-working spaces, and small business facilities.

2. Are you licensed and insured?

Yes — The Clean Standard LLC is fully licensed and insured for your protection and peace of mind.

3. Do you bring your own cleaning supplies?

Absolutely. We bring all equipment, tools, and products needed unless you prefer we use yours.

4. Are your cleaning products safe?

Yes. We use high-quality, non-toxic, commercial-grade products that are safe for staff, clients, and sensitive equipment.

5. How do I get a quote?

Simply call us at (703) 679-7470 or click on any “Schedule” button on our website to fill out our service request form, and we’ll send a customized quote within 24 hours after a quick walkthrough.

6. Do you require long-term contracts?

No. We offer flexible month-to-month agreements with the option to lock in discounted rates for long-term service.

7. Can I schedule cleaning during business hours?

Unfortunately we do not offer cleaning during business hours at the moment.

8. How does payment work?

We accept ACH, cards, and invoicing. Invoices are typically due net-15 or net-30 depending on the agreement.

9. What happens if I’m not satisfied with the cleaning?

We offer a 100% Satisfaction Guarantee. If something’s not right, we fix it within 24 hours — no excuses.

10. Can I add services later?

Yes. Deep cleans, floor care, disinfecting, windows, and more can be added at any time.

11. Do you background-check your cleaners?

Yes. All team members are background-checked, trained, and held to our Clean Standard quality guidelines.

12. How fast can you start?

We can typically begin within 24–72 hours after the walkthrough and agreement.